I have an incident number etc and there's. We rejected the complaint because the player didn't respond to our messages and questions. Dear forum, I have a huge issue with casino right now. Having recently won £ I was quite keen to withdraw my winnings. We rejected the complaint because the player stopped responding. eCOGRA is the word on responsible gambling and protects players against unfair practices. The player from Georgia had been waiting for their withdrawal to be processed. [HOST] always encourages all players to engage with gambling in a responsible fashion and accepts no liability for any harm or detriment. . I found an email from casino in to say that my self exclusion period of 30 days has ended. The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. There are genuine player comments and reviews from real casino players about Casino. It checks to see whether online casinos are honest, fair and safe. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. Read the shared opinions from real casino. Then the. However was asked to upload various id documents which wasnt a bother. The player from UK requested a withdrawal. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may.