Player's complaint has been resolved successfully. Write a review. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play. Replied to 63% of negative reviews. Replies to negative reviews in < 24 hours. Company activitySee all. We have reviewed your account. For more information about casino or if you need support, please visit our help. This can occur if the software was previously exited incorrectly, i. This is your best shot to resolve this quickly for several reasons. Go to the poker playing. The regulator becomes aware of the complaint, the casino would NOT want to. The player from Brazil has tried to redeem advertised bonus without being successful. e. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. your computer shuts down whilst logged into casino. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. Dear forum, I have a huge issue with casino right now. Claimed profile. . Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. Here you can find a short list of our most frequently asked questions. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response.