I sent them my personal information for the verification process. The player from Malta experienced a delay in the account verification process due to confusion with the address format. casino states that their verification process usually takes up to 72 hours. The withdrawal policy dictates that members may be required to verify their identity before a cash withdrawal can be made from their account. For Gold VIP members (casino only), we will endeavor to process withdrawal. During this extended waiting time. In addition to the age and identity verification processes set out above, at a later date we may also undertake further verification steps to ensure that all. It will take between business days for the. , it's still in the awaiting process. . You can check the withdrawal timeframe at. Regarding the poker site, they are very correct in the payouts it's a little more difficult to verify the account, but after the verification. Withdrawal requests are processed three business days from the date of request. We are happy to see that your account is now verified and all payments were released as well. The player from Italy had won approximately euros and had successfully submitted documents for verification. Please wait up to a total of business days. In my experience, the gameplay checks usually take hrs but it depends a lot on the provider. 8 days seems a long time! Mark.